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Like a lot of VectorVest users I paid north of 1K/year to use their basic Real Time services. On the plus side, for the most part, i am satisfied with VectorVest. The Downside is the recent CRASH of their Vector Vest Server for the past 5 days is a real PIA. To make matters WORSE, during this time, Costumer SERVICE and Tech Suppport has NOT been answering their phones. All I get if I call is a per-recorded message stating they are experiencing technical problems.
As of Monday 12/20/2022, 3 trading days PLUS the weekend = FIVE DAYS WITHOUT ACCESS OR SERVICE! not good. To make matters WORSE Vector Vest Technical Support and Costumer Service NOT TAKING ANY CALLS. If you CALL, All you'll get is a Pr-recorded message stating they are 'experiencing technical problems".{DUH.. we know that already]
As a long time subscriber to VV, the outage has been a major disruption. It is now more than 14 hrs. without service and only one notification about 10 hrs. ago of such. Trying to be patient, but better updating of status should be appropriate. This is not acceptable. Those subscribing to multiple services must be exceptionally affected! Cancellation of service might be in the cards.
Disruption
Down