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Complaints and Comments

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Problem Status: Disruption
Down
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Down - 187 days ago

posted: 31/10/23

Keeps saying technical difficulties

Disruption - 750 days ago

posted: 16/04/22

Purchased reload pacs (1)04/14/2022 and (2)04/15/2022. I was sending funds to a family member who was in dire need. Set up my "safe" and attempted to load the pac w/o success. Called cus serv, they could see the funds, but could not help with completing the the transaction. The only help was to offer a refund...this happened two days as stated above. Now, it 48hrs., before I can talk to another representative...2 wks before receiving the refund...hence..what is the purpose?!!!!