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I have to call PennyMac every month to make my mortgage payment because the website never works; it always opens to a blank screen no matter what browser I use. I understand wanting to be an equal opportunity employer and giving everyone a chance, but putting severely mentally handicapped people in webpage design probably isn't a good idea. There is a place for those people in society, but lets not let them prevent people from making their house payments. PennyMac, you do want our money, right?
Was in the hospital with covid. Almost died. So I was late with my house payment and Penny Mac was not understanding at all and would not remove negative remarks from my credit report. All of my other creditors helped me out by removing the negative reports on my credit record. I'm a 100% disabled veteran. And unable to get a ADA home, that does not have stairs, because of the remarks from Penny Mac. They are the only negative remarks on my credit record. My score is over 750. They are not understanding at all. Even with proof.
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