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Internet service is not running on a consistent level. Glitches in the service prevent the use of computer or ipad. I have called daily since Tuesday, April 18th. The CSR states they are aware of poor service and it is documented in my account, but the internet portion of Dish is not taking calls to assist with this problem. For a few days they were having difficulty getting into accounts or finding customers on the site to document calls. As of Saturday, April 22, the internet team were still not taking calls. Being a teleworker this is impacting my work and impacting lives of others needing triage and emergency care. Dish has done nothing to assist or given any type of resolve. No plan is action from Dish. I requested the prices for a higher level of service (75 or 100 mbps) and they are unable to discuss or provide an upgrade in service. Extremely disgruntled with this service and the poor customer service. I want credited for my days without proper service. These complaints are worthless because no account number is linked to these complaints and they are easily ignored or deleted.
Disruption
Down