alibaba.com Up/Down Status

Order 39034283501021315 Hello Cindy, thank you so much for your email .... I could not upload anything on Alibaba. Always came error server Alibaba but only when uploading. We would take car if we get back 5.000 Euro half of the purchase price and the documents (commercial invoice, freight documentation / shipping documents, customs papers) until Monday 11.01.2021 12.00 o'clock everything is with us so money with us instructed and documents by email with us. All customs documents complete with us If money and documents are not with us until 12.00 o'clock Monday 11.04.2021. Would we like Monday 11.01.2021 13.00 clock the total purchase amount 10,000 euros back via Alibaba I have been trying to get the car since May 2020. The seller is not responding. Doesn't get in touch promises to deliver every month nothing comes. In September we called Alibaba .then he said deliver to us by 16.11 .After Kirrweiler Hauptstr. 44.67489 Kirrweiler again nothing . Then I opened the case again with Alibaba and said that we want our money back because there is no more trust. Then he just sends the car without our knowledge and we get information from customs in Hamburg that the car is there. Although I wrote him several times that we do not want it anymore. Also the seller Han Toni has simply not reacted to our email. Until I informed the management out of desperation. And now something is coming sluggishly. But unfortunately it does not work. Communication is not so good. I don't understand why. Before purchase super afterwards nothing more came unfortunately... As I said, if by 11.01.2021/ Monday 12.00 o'clock /o clock ,5,000 Euro are booked on our account and we have received all the documents, we will take the car. If we have not received anything by Monday/11.01.2021 ,13.00 clock we demand all the money back 10.000 Euro completely back . do not take car... please clarify.... Peter Gerst Account No DE69548500101700193871 Swift-BiC SOLADES1suw Thank you very much Greetings Ria Kurz Please send information Is the money coming from Alibaba or from the seller? Thank you so much for helping us. I am desperate since May 2020. Am 07.01.2021 um 10:22 schrieb [email protected]: > Dear Peter Gerst: > > This email is sent regarding your trade assurance order 39034283501021315. > Please submit the the proppal you hope: > 1. You refuse the car and get the refund directly > 2. You contact seller to get the products and seller will process 50% refund of the total order fee. > Pleease reply which option you will prefer and and we will follow based on your reply. > At the same time, you're kindly recommended to negotiate and communicate with seller actively . If the two parties reach an agreement during the period, please synchronize the results with us. > > Thank you for your understanding and cooperation. > > Best regards, > Cindy > Trade Dispute Midiation Department > Alibaba.com -- Mit freundlichen Grüßen Peter Gerst -- Mit freundlichen Grüßen Peter Gerst

Order 39034283501021315 money back 10,000 US Dollar help me Hello Cindy, thank you so much for your email .... I could not upload anything on Alibaba. Always came error server Alibaba but only when uploading. We would take car if we get back 5.000 Euro half of the purchase price and the documents (commercial invoice, freight documentation / shipping documents, customs papers) until Monday 11.01.2021 12.00 o'clock everything is with us so money with us instructed and documents by email with us. All customs documents complete with us If money and documents are not with us until 12.00 o'clock Monday 11.04.2021. Would we like Monday 11.01.2021 13.00 clock the total purchase amount 10,000 euros back via Alibaba I have been trying to get the car since May 2020. The seller is not responding. Doesn't get in touch promises to deliver every month nothing comes. In September we called Alibaba .then he said deliver to us by 16.11 .After Kirrweiler Hauptstr. 44.67489 Kirrweiler again nothing . Then I opened the case again with Alibaba and said that we want our money back because there is no more trust. Then he just sends the car without our knowledge and we get information from customs in Hamburg that the car is there. Although I wrote him several times that we do not want it anymore. Also the seller Han Toni has simply not reacted to our email. Until I informed the management out of desperation. And now something is coming sluggishly. But unfortunately it does not work. Communication is not so good. I don't understand why. Before purchase super afterwards nothing more came unfortunately... As I said, if by 11.01.2021/ Monday 12.00 o'clock /o clock ,5,000 Euro are booked on our account and we have received all the documents, we will take the car. If we have not received anything by Monday/11.01.2021 ,13.00 clock we demand all the money back 10.000 Euro completely back . do not take car... please clarify.... Peter Gerst Account No DE69548500101700193871 Swift-BiC SOLADES1suw Thank you very much Greetings Ria Kurz Please send information Is the money coming from Alibaba or from the seller? Thank you so much for helping us. I am desperate since May 2020. Am 07.01.2021 um 10:22 schrieb [email protected]: > Dear Peter Gerst: > > This email is sent regarding your trade assurance order 39034283501021315. > Please submit the the proppal you hope: > 1. You refuse the car and get the refund directly > 2. You contact seller to get the products and seller will process 50% refund of the total order fee. > Pleease reply which option you will prefer and and we will follow based on your reply. > At the same time, you're kindly recommended to negotiate and communicate with seller actively . If the two parties reach an agreement during the period, please synchronize the results with us. > > Thank you for your understanding and cooperation. > > Best regards, > Cindy > Trade Dispute Midiation Department > Alibaba.com -- Mit freundlichen Grüßen Peter Gerst -- Mit freundlichen Grüßen Peter Gerst

Hi, why I can't open websites of suppliers?