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Email I received from Marantz Thank you for your email. This is a service provided via the internet through a third party company called Vtuner who provided a free internet radio service for many years via the internet. Then at the end of 2019 they then decided that they will need their users to start making a small contribution so that they can keep the Vtuner service running because it was no longer sustainable without some sort of funding. This was not built into our unit or a service provided by Marantz/ Denon. Therefore any further questions in regards to this service you will need to contact Vtuner by going to the following link - http://www.vtuner.com/contact/index.html Any queries in regards to stations being removed or a request for stations to be added then please contact Vtuner via using the above link.
I can't play music from vtuner on denon. site radiodenon.com is down site denon.vtuner.com is down On vtuner.com if i want to play some music. a message appears: Server Error 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.
Same symptoms as Philip Davies in UK--my Canadian BP-620 displays only a thin white horizontal line, spanning the full width of the screen, an inch or so from the top. Other premium apps (YouTube, Netflix) seem to be working fine. Attempted a factory reset, to no avail. Presently awaiting a callback from LG tech support.
Since I bought - and only several years ago - my LG smart network 3d blu ray disc/dvd player BP620 I have found that your pre-loaded Vtuner app has been - along with Netflix and YouTube - the only good app LG provides. Most of the others either never worked because they don't have the software updates that are never, ever forthcoming, or have stopped working after having briefly worked well, or were just plain pointless in the first place. But now LG have actually downloaded one of their rare updates - and of course their updates never actually improve anything: in fact they usually just remove yet more functionality! E.g. their YouTube app. stopped working ages ago after a 'security update.' Now I'm afraid it seems, after their latest update, that your marvellous Vtuner internet radio app has also stopped working. The Vtuner icon is still there alongside all the other - mostly dead or useless - app icons, but now when I click it, all I get is a thin white line across the top of a blank screen!! Waiting for this to change to the vtuner screen I've waited quite a long time, and it just doesn't change at all. It's properly bust. (Netflix still working, thankfully - so far at least.) There may possibly be an outage of some kind in your service, though I can't find any report to establish if this is the case or not. However, I do strongly suspect that LG's update has sabotaged your service, for some peculiar reason. Just as such updates have previously seen off other good apps. Since you make high claims of being 'Available for every device and every platform' I expect you will be anxious to make good on that boast; so what are the chances of your tech. people having a word with LG 'behind the scenes' and getting my internet radio service back? It was set up to play through my hi-fi system and I really miss it. The PC in my study has smaller speakers and there's no 'comfy seat' so playing vtuner radio stations there is just not as enjoyable. I'm not going to bother personally contacting LG again, as I have tried when other featured apps disappeared, because frankly they just give some plausible-sounding but unhelpful reason why they can't maintain the product with the same functionality as when I bought it. Usually the excuse trotted out by them for their latest destruction of their own good product, and the ruining of the excellent service of another important commercial partner, is to blame that commercial partner for technical high-handedness and incompetence in failing to fall in with LG's own extremely odd and counter-productive way of rejigging everything. If they continue to operate on this basis their equipment will, in the end, cease to operate at all!!! No doubt this nonsense is just part of today's commercial investment to guarantee the obsolescence of ever-newer equipment, in order to further gouge the market by forcing us all to buy replacements for recent purchases? The manufacturer is effectively destroying the utility of their own products. In my book that's called swindling the customer. I don't know if you are in any position to resolve my problem, when the entire industry appears hell-bent on creating commercially-profitable dissatisfaction at the expense of value-for-money customer satisfaction, but I wish you'd try.
I have a Yamaha RX-V673 receiver. Every morning for a couple years now when I wake up I turn on the receiver and tune in internet radio from my app to listen to WTOP. Has been working flawlessly. Yesterday morning the station played for about 10 minutes or so then turned off. Now receiver shows 'no content' for internet radio, yet all other apps (e.g. Pandora and Sirius XM) are working fine. Nothing has changed in my network that I know of. Anyone else having this issue? I don't even know if Yamaha is using vTuner and I had not heard of it before but I stumbled upon this info as I was researching my problem.
Sony/vTuner broken since 5th Sep 2014. Sony devices with this inbuilt function no longer work. Sony's support has been inconsistent and unhelpful. No ETA for fix given. Many owners now have kit which is impacted or now bricked as a result. There is a thread on a Sony Community page where contributions are welcomed: https://community.sony.ee/t5/hi-fi-systems/vtuner-not-working/td-p/1755913.
Good Morning I have been receiving the message 'This service currently offline. Please try again later." for a week. I access this service though my wi-fi dvd recorder, by Sony. What is going on? Is there anything I can do so that I hear my gospel station throughout the day? Cynthia [email protected].
Disruption
Down