vanillaprepaid.com Up/Down Status

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vanillaprepaid.com Worldwide Up/Down Server Status

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Complaints and Comments

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Problem Status: Disruption
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Down - 15 days ago

posted: 03/04/24

Vanilla sn't working oday, nce again!

Down - 15 days ago

posted: 03/04/24

Th system is down!

Disruption - 86 days ago

posted: 23/01/24

Disruption; I cannot activate new card as I keep getting a notification of the system being down, unfortunately. It keeps saying system error. This is a brand new card too that I purchased last week.

Disruption - 234 days ago

posted: 28/08/23

System error has occured message when trying to activate card

Disruption - 281 days ago

posted: 13/07/23

A Sytem Error Has Occured message once you enter your card number - tried different browsers and different times. Problems at their end.

Disruption - 281 days ago

posted: 12/07/23

The site just keeps bugging out and giving me the "A Sytem Error Has Occured" message. No matter how long I wait this is just not working. Vanilla Prepaid Cards are horrible. Just get ones from another company instead, Horrible website, horrible cards.

Down - 433 days ago

posted: 10/02/23

Cannot get on the app or website to check balance or add money. I need my routing number too.

Disruption - 437 days ago

posted: 06/02/23

Not working

Down - 465 days ago

posted: 09/01/23

For five days now the site has been saying a system error has occurred. Try again later.

Down - 465 days ago

posted: 09/01/23

Site has been saying security error has occurred. Try again later. For five days now

Disruption - 469 days ago

posted: 05/01/23

Says my card is invalid and after refreshing it said a system error has occurred.

Disruption - 477 days ago

posted: 28/12/22

Says my card is invalid despite me entering the number several times.

Down - 478 days ago

posted: 27/12/22

A SYSTEM ERROR HAS OCCURED. BEEN THIS WAY SINCE THANKSGIVING

Down - 486 days ago

posted: 19/12/22

My car is saying active where I bought it from but when I tried to use it or try to look online and when I try to phone the back of the number it says invalid card

Comment - 503 days ago

posted: 02/12/22

I can't check the balance of my card

Comment - 536 days ago

posted: 30/10/22

A system error has occured please try again later since 10-30

Down - 542 days ago

posted: 24/10/22

A system error has occurred. Please try again later. 10/24/22 since Friday

Disruption - 544 days ago

posted: 22/10/22

A system error has occured. Please try again later.

Down - 548 days ago

posted: 18/10/22

A system error has occurred. Please try again later.

Down - 548 days ago

posted: 18/10/22

System error as occurs

Down - 564 days ago

posted: 02/10/22

I have 2 cards with $400 each and both for the last few days has not worked.

Disruption - 582 days ago

posted: 14/09/22

The "A system error has occurred. Please try again later." prompt problem is still around?

Disruption - 626 days ago

posted: 01/08/22

The usual "A system error has occurred. Please try again later."

Down in United States - 801 days ago

posted: 07/02/22

I’m experiencing the same issue as the people from Canada. “A system error has occurred. Please try again later.” I live in the US.

Down in United States - 811 days ago

posted: 28/01/22

"A system error has occurred. Please try again later." It seems I'm not the only one. I guess it's been at least 75 days. Tried to check cards I got for Christmas and my birthday(19th of January). It's a shame. I live in Canada as well as another person who is having this error.

Down in United States - 819 days ago

posted: 20/01/22

"A system error has occurred. Please try again later" is all I am getting no matter when I try to register the new card I bought on 19th of Jan 2022.

Disruption in United States - 886 days ago

posted: 14/11/21

Any time I try to access my card balance it says that a system error has occured and to try again later. This has been happening randomly for over a month now. I live in Canada.

Down - 1116 days ago

posted: 29/03/21

"A system error has occurred. Please try again later"

Disruption - 1168 days ago

posted: 05/02/21

Tried to check the status of my card by using Card number, Expiration date and CVV as asked to do, For last four hour each time i tried i got this error message : A system error has occurred. Please try again later. Also, My prepaid mastercard is not working at all Thanks for reading this !

Down - 1501 days ago

posted: 09/03/20

Site won't open to check card status

Disruption - 1522 days ago

posted: 17/02/20

Couldn't get it to load on the desktop version of chrome. Opened up chrome on my phone and it loaded instantly. Definitely something on their end.

Disruption - 1523 days ago

posted: 16/02/20

Found a solution that worked for me (using firefox browser). Turn off 'Enchanced Tracking Protection' and site will load. You have to click on the purple/blue shield near the address bar to turn it off. Hope that helps someone.

Disruption - 1526 days ago

posted: 13/02/20

Website just hanging with symbol rotating in middle of screen. Cannot check card balance. This site show's it is up - but it definitely IS NOT WORKING.

Down - 1534 days ago

posted: 05/02/20

Website is still not up. It is NOT ON OUR END! It just shows a stupid symbol in the middle of your screen (probably why this site responds saying it is up, when in fact it is not). Hasn't been up since 2019, so I will NOT be buying any of their prepaid credit cards.

Down - 1543 days ago

posted: 27/01/20

Website is not responding, just a circular Vanilla Prepaid symbol loading, but not showing anything. Still?

Down - 1577 days ago

posted: 24/12/19

Website is not responding, just a circular Vanilla Prepaid symbol loading, but not showing anything.

Down in Canada - 1580 days ago

posted: 21/12/19

Site not working. Stuck on landing page.

Down in Canada - 1589 days ago

posted: 12/12/19

Website is not responding, just a circular Vanilla Prepaid symbol loading, but not showing anything. Definitely on their end.

vanillaprepaid.com Up/Down Status

vanillaprepaid.com Server Status Today

vanillaprepaid.com Worldwide Up/Down Server Status

About Current Outage

Q: What to do if problem is at my end?

Q: What to do if problem is at vanillaprepaid.com server?

Solution: Try alternatives of vanillaprepaid.com

Contact vanillaprepaid.com Managing Team

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